Inland Productivity Solutions - Privacy Policy

Effective Date: 3/1/2025

Introduction

Inland Productivity Solutions ("we", "us", or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or engage in SMS communication with us. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy applies to the following:

  • Information collected through our website and applications.
  • Information collected via SMS messaging services (including 10DLC messaging).
  • Our use of cookies, analytics, and third-party services.
  1. Information We Collect

We collect information in the following ways:

Personal Information

When you sign up for our services, contact us, or engage with our website or applications, we may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Mobile phone number
  • Mailing address
  • Payment details (if applicable)

Non-Personal Information

We may also collect non-personally identifiable information automatically when you visit our website or use our services, including:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (such as pages viewed, time spent on pages)
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services.
  • Communicating with you about your account, services, and updates.
  • Responding to customer support inquiries.
  • Personalizing your experience with our services.
  • Marketing and promotional communications (with your consent, where required by law).
  1. SMS Messaging and 10DLC Compliance

We may use SMS messaging to communicate with you about important updates, and/or service-related matters. Our use of SMS is subject to the following guidelines and compliance standards:

10DLC Messaging Use

  • Solicited Messages Only: We use 10DLC (10-digit long code) messaging for solicited messages only. This means that we will only send SMS messages to users who have explicitly opted in or requested such communication from us.
  • Opt-In Requirement: Before we send any SMS messages, we require you to opt in through a clear and unambiguous process. By providing your phone number, you consent to receive SMS messages as part of our services.
  • Opt-Out Process: If you no longer wish to receive SMS messages from us, you may opt-out at any time by following the unsubscribe instructions included in every message (typically "Reply STOP to unsubscribe"). Alternatively, you can contact us directly to request that we stop sending SMS messages.
  • Compliance with Regulations: We comply with all relevant regulations governing SMS messaging, including the Telephone Consumer Protection Act (TCPA) and the requirements set forth for 10DLC messaging by wireless carriers. We will not send unsolicited or marketing messages to any user who has not opted in.

By agreeing to this Privacy Policy, you confirm that you are opting into our SMS messaging program and consent to receive messages as outlined above.

  1. How We Protect Your Information

We take the security of your information seriously and implement reasonable measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission.
  • Regular security audits and vulnerability assessments.
  • Secure data storage systems.

However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your personal data.

  1. Sharing Your Information

We do not sell or rent your personal information to third parties.  No mobile phone information will be shared with third parties/affiliates for marketing or promotional purposes.  All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.   However, we may share your information with third-party service providers who assist us in operating our website, performing services related to our business, or processing transactions. These third parties are contractually obligated to protect your information and may only use it for the purposes for which it was provided.

We may also share your information in the following cases:

  • When required by law, regulation, or legal process (e.g., a subpoena).
  • To protect the rights, property, and safety of Inland Productivity Solutions, its users, or the public.
  • In connection with a merger, acquisition, or sale of all or part of our business.
  1. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons, analytics, and similar technologies) to improve the functionality of our website and services, personalize your experience, and gather information about how our website is used. You can control cookie settings through your browser settings.

  1. Your Rights and Choices

You have the following rights concerning your personal data:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal data, subject to applicable legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the instructions in our emails or SMS messages or contacting us directly.

To exercise these rights, please contact us at help@inland-prod.com or by phone at 909-981-4500.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: help@inland-prod.com
Phone: 909-256-8750
Address: 132 N Euclid Ave.  Suite A  Upland CA 91786